By Gabrielle Piché Photo by @helloimnik, Unsplash Many entrepreneurs share the same nightmare — the angry customer yelling at an employee, the horrible phone call ending with ‘You’ve lost a client,’ the mean comment on social media. Difficult customers are,…
By: Gabrielle Piché Photo Credit: Jordan Sanchez on Unsplash A 4K video camera. Equipment to better the sound quality in Zoom calls. Video conference fees. These are the things Jessica Baudin-Griffin is putting her company’s money towards after closures from…
By: Gabrielle Piché Photo credit: Pawel Czerwinsk, Unsplash Joan Grandmont had difficulty with banks. She wanted to start an interior design business around 20 years ago, so she went to the bank with her husband. Her husband is a farmer.…
These resources were shared during the Ready, Set, Get Back to Business symposium May 12-14, 2020 Panel 3: Pivoting and Resetting for the Future Panel overview: COVID-19 has shown us how quickly things can change. As a business owner, are…
These resources were shared during the Ready, Set, Get Back to Business symposium May 12-14, 2020 Session 6: Moving Up! Business Growth Strategies Session overview:If you’re looking to grow your business, forming a strategic alliance is a good way to…
These resources were shared during the Ready, Set, Get Back to Business symposium May 12-14, 2020 Session 5: It’s Back to Business: Are Your Key Processes in Place for a Successful Transition Session overview: Being strategic about your operations planning is…
These resources were shared during the Ready, Set, Get Back to Business symposium May 12-14, 2020 Panel 2: Cultivating Customer Loyalty Panel overview: Timothy Eaton, founder of the famed Canadian department store chain, believed customer service was paramount. He embodied ‘the…
These resources were shared during the Ready, Set, Get Back to Business symposium May 12-14, 2020 Panel 1: Moving Forward Through Export Panel overview: Is exporting something you have been thinking about but just aren’t sure how to get started? Jennifer…
These resources were shared during the Ready, Set, Get Back to Business symposium May 12-14, 2020 Session 4: Keeping Good Employees on Board Session overview: Is exporting something you have been thinking about but just aren’t sure how to get started?…
