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Cultivating Customer Loyalty

These resources were shared during the Ready, Set, Get Back to Business symposium May 12-14, 2020 Panel 2: Cultivating Customer Loyalty Panel overview: Timothy Eaton, founder of the famed Canadian department store chain, believed customer service was paramount. He embodied ‘the…

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Keeping Good Employees on Board

These resources were shared during the Ready, Set, Get Back to Business symposium May 12-14, 2020 Session 4: Keeping Good Employees on Board Session overview: This workshop provided  an increased understanding, not just about why employees leave, but more importantly…

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